Wendy has been a nurse manager or Director of Nursing for day procedure centres or small private hospitals since 1999 and represented day procedure centres/day hospitals on a number of committees at a state, national and international level since 2000. Wendy is a Lead auditor for Quality Management Systems (ISO 9001), National Safety and Quality Health Service Standards (NSQHSS), National Mental Health Service Standards, and Reproductive Technology Accreditation Committee (RTAC) across Australia, New Zealand and South East Asia. She has been auditing since 2002.
Wendy has also been providing a range of services to a number of organisations including setting up their quality management systems, conducting internal audits, training and mentoring new management. Her roles on the various industry committees as well as her auditing ensures that she can provide the latest information and best practice to the organisations she works with.
She is passionate about helping people implement systems that ‘work’ and not just to ‘tick a box’ to achieve accreditation or certification while ensuring optimum safety and quality.